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Important updates
    Changes to future finance agreements

    Due to some business changes, a number of customers won’t be able to take out finance agreements with Close Brothers to cover the cost of their insurance policies in the future. This change will not happen immediately, and we will be working with brokers over the next 6-12 months to organise a smooth transition. This does NOT impact any current finance agreements OR existing insurance policies.

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    What is customer due diligence?

    Customer due diligence comprises a series of checks that we carry out to prevent fraud and money laundering. It includes checks to verify your identity, which is why we may ask you to provide a copy of your passport, driving licence or utility bill. We are legally required to carry out these checks under the Money Laundering Regulations.

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