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    Changes to future finance agreements

    Due to some business changes, a number of customers won’t be able to take out finance agreements with Close Brothers to cover the cost of their insurance policies in the future. This change will not happen immediately, and we will be working with brokers over the next 6-12 months to organise a smooth transition. This does NOT impact any current finance agreements OR existing insurance policies.

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    How long until you resolve my complaint?

    Wherever possible, we will attempt to resolve the matter during your initial telephone call to us, or in subsequent conversation if appropriate.

     

    Click here to see our complaints procedure. 

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