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Important update
    Changes to future finance agreements

    Due to some business changes, a number of customers won’t be able to take out finance agreements with Close Brothers to cover the cost of their insurance policies in the future. This change will not happen immediately, and we will be working with brokers over the next 6-12 months to organise a smooth transition. This does NOT impact any current finance agreements OR existing insurance policies.

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    I want to make a complaint - how do I do this?

    We aim to provide products and services of the highest standard. If you feel we've fallen short of this, we want to know – so we can put things right. Your feedback is really important to us and helps improve the service for all our customers.

     

    By Phone

    Our call centre is available to take your calls between the hours of 8:30am and 6pm, Monday to Friday. You can reach them on 0333 321 8566

     

    By Email

    [email protected]

     

    By Post

    Complaints Department

    Close Brothers Premium Finance

    10 Crown Place

    London, EC2A 4FT

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